COMMUNITY & PERSONAL DISPUTES

Community & Personal Dispute Mediation

When a dispute or complaint reaches a stalemate, mediation provides a structured way to make decisions and find a workable way forward.

Book a Free 15 Min Call

AMDRAS Accredited Mediator · Mediation in Rockingham and Online

Has the problem reached a stalemate?

If the problem needs an outcome and the people involved have been unable to resolve it themselves, mediation may provide the next step.

A complaint involving a council, not-for-profit or public organisation has not been resolved internally
Your organisation needs an independent mediator as part of its complaints resolution process
You and a service provider cannot agree about a contract, payment or how to end the arrangement
A neighbour problem continues to affect daily life
Family members cannot agree about an older person’s care or future
A disagreement over a will or estate has reached a stalemate
Communication has stopped or repeatedly breaks down

PRACTICAL DISPUTE RESOLUTION

What can mediation help resolve?

Mediation can be used for everyday disagreements, formal complaints and matters with legal implications.

Colleen guides the conversation so each person can explain their concerns, consider possible solutions and try to agree on what happens next.

Neighbour Disputes

Neighbour mediation can help resolve ongoing disputes involving barking dogs, noise, trees, fences, boundaries, parking, shared access or behaviour.

Complaints & Community Disputes

Independent mediation can help councils, not-for-profits, public bodies and community organisations resolve complaints that have not been settled internally.

Service Provider Disputes

Mediation can help clients and service providers resolve disagreements about contracts, payments, unfinished work or ending an arrangement.

Family, Wills & Elder Mediation

Mediation can help adult families resolve disagreements about relationships, an older person’s care, living arrangements, responsibilities, finances, a will or an estate.

THE MEDIATION PROCESS

What to expect

Initial conversation

Tell Colleen what has happened and what you hope to resolve. She will explain the process, answer your questions and determine whether mediation is suitable.

Individual meetings

Before mediation, each person has a private conversation with Colleen. Encompass can contact the other person, invite them to participate and explain what happens next.

Mediation

Mediation may take place together, in separate rooms or online. Colleen guides the conversation while you work towards decisions and agreements that everyone can accept.

Book a Free 15 Minute Call

LOCAL & ONLINE MEDIATION

Mediation in Rockingham, Perth & Online

Encompass Mediation provides neighbour, family and community dispute mediation in Rockingham and the wider Perth area.

Online mediation is also available when meeting in person is not practical or participants are in different locations.

COMMON QUESTIONS

Before you decide to participate

Not necessarily. Mediation can involve a joint discussion, separate rooms or online sessions. Colleen will discuss the options with each person during the private intake and assessment.

The Initial Intake and Assessment costs $380 per person, excluding GST. A joint mediation session costs $750 per person, excluding GST.

Any additional appointments or costs, such as room hire, will be discussed before they are arranged.

That depends on the type of dispute and how the agreement is documented. It may remain an informal written record or be taken to a lawyer and formalised through the appropriate legal process.

The Initial Intake and Assessment costs $380 per person, excluding GST. A joint mediation session costs $750 per person, excluding GST.

Any additional appointments or costs, such as room hire, will be discussed before they are arranged.

Begin with a confidential 15 minute conversation

A short call can help you decide if mediation is right for you. There’s no obligation, just a chance to talk.

Book a Free 15 Minute Call

0444 519 802